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Systems work · Electrical · Kansas City

Freedom Electrical Services.

AI voice · CRM · memberships · dashboards

A three-prong growth system for a working electrical shop: an AI voice agent that catches every call, a CRM that never drops a lead, and a membership program that turns one-time jobs into recurring revenue.

Where they started

Ryan runs a real crew doing real jobs, which is exactly why calls got missed, follow-ups slipped, and finished customers disappeared until the next emergency. The business ran on HouseCall Pro and hustle; nothing connected the phone, the pipeline, and the repeat visit.

What we built

The system, piece by piece.

What we built

01

Vess Voice, the AI answering layer

A voice agent trained on the shop's services, prices, and service area. It answers when hands are full, qualifies the caller (residential vs. commercial, urgency, location), books the slot, and logs every call with a transcript.

02

The CRM spine

A pipeline built around how an electrical job actually moves, new lead (by source: agent, website, re-engagement) → estimate → booked → complete → membership offer. HouseCall Pro stays the job system; the CRM wraps it so nothing leaks between first call and paid invoice.

03

Membership program mechanics

Tiered home-protection memberships, enrollment, recurring billing, renewal touchpoints, turning finished jobs into a recurring-revenue base instead of a goodbye.

04

Re-engagement + follow-up automations

Past-customer database mined and re-activated: inspection reminders, seasonal touchpoints, missed-call text-back. The follow-up nobody has time to do manually, done every time.

05

The reporting layer

One dashboard over all of it, calls handled, leads by source, pipeline stages, membership counts, so the owner reads the business in one place instead of four apps.

How it runs

This is the full services page in miniature: the voice agent feeds the CRM, the CRM feeds the membership offer, the automations feed repeat work, and every piece reports to one dashboard. Built around the tools the shop already ran, integrate, never migrate.

Where it stands

System designed and in build-out with the Freedom Electrical team, voice agent built, CRM architecture and membership mechanics staged. This page reports the build, not projections; numbers will be published when they're real.

Your move

Want a system like this?

Tell us your business. A working session, not a pitch, and an honest read on what fits.

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