These Terms govern your use of Vessels' services, platforms, and websites. Read them fully before engaging Vessels or using any Vessels-built system.
By engaging Vessels for any service, signing any service agreement, using any Vessels-built system, accessing vssls.co or any subdomain, or checking any agreement checkbox on a Vessels proposal or onboarding page, you ("Client," "User," or "you") agree to be bound by these Terms of Service ("Terms") and Vessels' Privacy Policy, which is incorporated by reference.
If you are entering these Terms on behalf of a business entity, you represent and warrant that you have the legal authority to bind that entity. These Terms apply to all services Vessels offers, including but not limited to: agency services for service businesses, creator management, AI and agentic solutions, web and hosting services, and technology services for nonprofits.
Vessels is a brand name operated by The Lees Media LLC, a Wyoming limited liability company. References to "Vessels," "we," "our," or "us" in these Terms refer to The Lees Media LLC and its authorized representatives. Vessels operates independently and is not affiliated with or a subsidiary of any other organization.
Principal place of business: Texas, United States. Correspondence: hello@vssls.co.
Vessels provides services across four primary areas:
Vessels may expand, modify, or discontinue service offerings at any time. Specific deliverables, timelines, and pricing are governed by individual service agreements.
Vessels' services are available to business entities and individuals who are at least 18 years of age with legal capacity to enter binding agreements. By engaging Vessels, you represent that you meet these criteria. Vessels does not knowingly engage with or collect data from individuals under 13 years of age. If you become aware that a minor has submitted data through a Vessels-built system, contact hello@vssls.co immediately.
Some Vessels services require account creation on third-party platforms including GoHighLevel, Stripe, VAPI.ai, and others. Clients are responsible for maintaining the security of any credentials shared with Vessels for the purpose of system configuration. Vessels will not share Client credentials with unauthorized third parties and will use them solely for service delivery. Clients must notify Vessels immediately of any unauthorized use or security breach.
All Vessels engagements are governed by a signed Service Agreement specific to the engagement. These Terms of Service apply in addition to and do not supersede those agreements. In the event of a conflict between a specific Service Agreement and these Terms, the Service Agreement governs for that engagement. Electronic signatures on Vessels proposals, including drawn signatures captured through Vessels-built signing interfaces, constitute legally binding signatures under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law.
Vessels retains records of signed agreements, checkbox authorizations, signature images, timestamps, and submission metadata for legal and compliance purposes. These records may be used in any dispute resolution proceeding.
Vessels processes payments through Stripe. By providing a payment method, you authorize Vessels to charge all fees set forth in your Service Agreement. Monthly retainer fees are billed automatically on a recurring basis. One-time buildout and setup fees are charged upon agreement execution.
All fees are stated in US dollars. Failed payments may result in service suspension after written notice. Vessels reserves the right to adjust pricing with 30 days written notice. Continued use of services following a pricing change constitutes acceptance of the new pricing. Clients are responsible for any applicable taxes, duties, or withholding on payments to Vessels.
Platform usage costs (including Twilio SMS, VAPI.ai call minutes, GoHighLevel sub-account fees, and other per-usage infrastructure costs) may be rebilled to Client at cost plus a reasonable markup as part of the monthly retainer. Vessels will notify Client of any material changes to these costs.
Monthly retainer agreements may be cancelled by either party with 30 days written notice to hello@vssls.co. Cancellation takes effect at the end of the 30-day notice period; no partial-month refunds are issued. Buildout and setup fees are non-refundable except where a specific money-back guarantee is expressly stated in your Service Agreement.
Where a 30-day money-back guarantee is offered, it applies solely to the one-time buildout fee and only when a written refund request is submitted within 30 calendar days of the buildout fee payment date. Monthly retainer fees paid are not eligible for refund. Vessels reserves the right to deny refunds where Client has materially breached the Service Agreement.
Where Vessels builds and operates membership billing infrastructure on Client's behalf (including Shield Membership programs or similar recurring billing products for Client's end customers), the following applies:
Vessels deploys AI-powered voice agents built on VAPI.ai and related infrastructure. By engaging these services, Client acknowledges:
Vessels builds websites on GoHighLevel's infrastructure and, where applicable, deploys static sites to Vercel or similar hosting platforms. Client acknowledges:
Where Vessels provides creator management and brand partnership services:
Vessels provides web development and technology services to nonprofit organizations. Nonprofits are subject to the same payment and service terms as other Clients unless a specific nonprofit service agreement states otherwise. Where revenue-sharing arrangements exist (such as merchandise platform commissions), the specific terms in the service agreement govern. Vessels does not provide legal, tax, or compliance advice to nonprofits.
Vessels retains all right, title, and interest in its proprietary systems, frameworks, automation templates, AI agent architectures, prompt libraries, platform configurations, GoHighLevel Snapshot systems, and all other underlying technology used to deliver services. These assets may be reused for other clients and are not transferred to Client upon agreement termination.
Upon full payment of all applicable fees, Client owns all website copy, images, design assets, and content created specifically and exclusively for Client. Client also owns their customer data, domain name, and CRM records. Vessels will export and transfer these assets upon written request following agreement termination.
Client is responsible for obtaining all necessary licenses, permissions, and releases for any content, images, logos, or trademarks provided to Vessels for use in Client's deliverables. Vessels is not liable for third-party intellectual property claims arising from Client-provided materials.
Client agrees not to use Vessels-built systems or services to:
Vessels reserves the right to suspend or terminate services immediately for material violations of this section without refund.
Vessels' collection and use of personal data is governed by the Privacy Policy at vssls.co/privacy. Client acknowledges that Vessels uses third-party platforms — including GoHighLevel, VAPI.ai, Twilio, Stripe, Vercel, Formspree, Google Calendar, Cal.com, and others — to deliver services. Each third-party platform has its own terms and privacy practices. Vessels selects platforms with commercially reasonable data security practices but cannot guarantee their practices.
Client is responsible for ensuring their own use of Vessels-built systems complies with applicable data protection laws, including the California Consumer Privacy Act (CCPA), and any other state or federal privacy laws applicable to Client's operations.
Both parties agree to maintain the confidentiality of the other party's non-public business information shared in connection with the engagement. Vessels will not disclose Client's specific business strategy, pricing, or customer data to third parties without prior written consent, except as required by law or as described in the Privacy Policy. This obligation survives termination of any service agreement for a period of two years.
Vessels provides all services "as is" and "as available" without warranty of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Vessels does not warrant that services will be uninterrupted, error-free, or that results will meet Client's specific expectations. No oral or written statement by Vessels constitutes a warranty unless expressly incorporated in a signed Service Agreement.
To the maximum extent permitted by applicable law, Vessels' total liability for any claim arising out of or related to these Terms or any service agreement shall not exceed the total fees paid by Client to Vessels in the three months immediately preceding the claim. Vessels is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunity, or goodwill, even if Vessels has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
Client agrees to indemnify, defend, and hold harmless Vessels, The Lees Media LLC, and their respective members, officers, employees, agents, and assigns from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to: (a) Client's breach of these Terms or any Service Agreement; (b) Client's use of Vessels-built systems in a manner not authorized by these Terms; (c) any claim by Client's end customers relating to services or memberships Client offers; (d) any third-party intellectual property infringement arising from Client-provided materials; or (e) Client's violation of any applicable law.
Before initiating any formal dispute, the parties agree to attempt resolution through good-faith negotiation for at least 30 days following written notice of the dispute. If the dispute is not resolved through negotiation, it shall be submitted to binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in Wyoming. The arbitrator's award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
Class Action Waiver: You waive any right to participate in a class action lawsuit or class-wide arbitration against Vessels. All disputes must be brought in your individual capacity only.
Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.
These Terms and all related service agreements are governed by and construed in accordance with the laws of the State of Wyoming, without regard to conflict of law principles. To the extent any matter must be litigated in court rather than arbitrated, the parties consent to exclusive jurisdiction in Wyoming state or federal courts.
Vessels reserves the right to update these Terms at any time. Material changes will be communicated via email to active Clients at least 14 days before taking effect. Continued use of Vessels' services following notice of changes constitutes acceptance. The most current version of these Terms is always available at vssls.co/terms.
For questions about these Terms, contact:
Vessels (The Lees Media LLC)
Email: hello@vssls.co
Website: vssls.co
State of formation: Wyoming